Cancellation & Refund Policy

Last updated: September 2026

Free site visits

Requesting a quote or a site visit is always free, with no obligation and nothing to cancel — if the price or timing doesn't work for you, simply let us know.

Cancelling a confirmed booking

If you need to cancel after confirming a booking, contact us as soon as possible. If any advance payment was made, it will be refunded in full, minus the cost of any materials already specifically procured for your job at the time of cancellation, if applicable.

If we need to reschedule

Occasionally weather or unforeseen circumstances may require us to reschedule an installation. In that case, we'll offer you a new date, or a full refund of any advance paid, whichever you prefer.

Once installation is complete

Because our work is performed on-site with materials fitted to your specific space, refunds aren't applicable once installation is complete. If the finished work doesn't match what was agreed, let us know — we'll repair or redo the affected work at no extra cost, within the warranty period, rather than issue a refund.

Refund method and timeline

Where a refund applies, it will be issued to your original payment method within 7–10 business days.

How to request a cancellation or refund

Call or WhatsApp us using the number on our homepage, or email contact@antibirdnet.in — we'll take it from there.